Digital financial services provider Navi General Insurance has entered the motor insurance market, offering a fully digital, app-based journey for vehicle owners. The company’s new offerings include comprehensive, own-damage, and third-party insurance policies for both cars and two-wheelers, available directly through the Navi app with instant policy issuance, transparent pricing, and zero commissions.
Traditionally, India’s motor insurance market has been dominated by agent- and dealer-led distribution, where intermediary commissions add to the cost of policies. Navi’s direct-to-customer approach eliminates these commissions, enabling the company to provide more affordable and transparent coverage while simplifying the purchasing process. This zero-commission model is central to Navi’s strategy of creating technology-driven insurance products that prioritize both accessibility and affordability.
Motor insurance constitutes a significant portion of India’s general insurance sector, representing nearly 30-35% of total industry premiums. This growth is fueled by mandatory third-party coverage and rising vehicle ownership. As digital adoption accelerates, insurers are increasingly focusing on app-led solutions to streamline purchasing, pricing, and claims management.
“With motor insurance, the buying and claims experience remains unnecessarily complex for millions of Indians. We see a tremendous opportunity to change that,” said Vaibhav Goyal, Managing Director & CEO of Navi General Insurance. “By eliminating commissions, we can pass savings directly to customers through competitive pricing. Simplifying finance for every Indian is at the heart of what we do, and now we are extending that promise to motor insurance, a product that touches millions of vehicle owners annually.”
Navi’s mobile-first platform enables customers to obtain instant quotes, purchase policies in real-time, and store documents digitally, all without paperwork. The company offers a variety of plans with clear policy terms, supported by a technology-enabled internal claims team to provide faster, personalized, and seamless claim resolutions.
The insurer also provides coverage for electric vehicles, including both two-wheelers and four-wheelers, across third-party and comprehensive plans. Policyholders can enhance their protection with add-ons such as Engine Protect, Zero Depreciation, NCB Secure, Roadside Assistance, Personal Accident Cover, and Consumables Cover.
With India’s motor insurance segment poised for continued growth and increasing digital adoption among consumers, Navi aims to attract a new generation of policyholders seeking simple, app-based insurance solutions.
