A new mental health hub, Hope Haven, has introduced same-day online appointments to provide immediate support for individuals in need.
Set to open a walk-in centre in Whitehaven, Cumbria, later this year, the service is currently offering one-off video call consultations while refurbishment takes place at its King Street location. These virtual sessions, available daily from 4 p.m. to midnight, do not require a referral and can be booked online.
Trained mental health support workers lead the sessions, assisting individuals with social, emotional, and practical challenges.
Samantha Kitula of Everyturn Mental Health, one of the hub’s partner organizations, said: “We’re incredibly proud to be part of Hope Haven, offering new ways for people in Copeland to access mental health support. This virtual option ensures that even those who find in-person appointments difficult can receive quick, personalised help.”
Hope Haven is a collaborative initiative designed to enhance mental health access across Copeland. Partners include the Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust (CNTW), Cumbria Health, and several charities and community organizations focused on wellbeing.
Beyond online support, Hope Haven runs weekly community drop-ins at the Senhouse Centre, wellbeing walks around Whitehaven, and a “Chatty Café” initiative aimed at reducing loneliness. Volunteers are also available at The Next Chapter Coffee House in Kells to offer conversation and support.
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