Navi, one of India’s fastest-growing digital financial services platforms, has expanded its insurance portfolio with the launch of motor insurance, reinforcing its commitment to creating simple, accessible, and customer-first financial products.
Through this launch, Navi General Insurance aims to streamline the purchase and management of motor insurance with a fully digital, app-led experience. Vehicle owners can now buy comprehensive, own-damage, or third-party policies for cars and two-wheelers directly through the Navi app, featuring instant policy issuance, transparent pricing, and zero commissions.
Traditionally, India’s motor insurance market has been dominated by agent- and dealer-led distribution, where intermediary commissions contribute to higher policy costs. Navi’s direct-to-customer model eliminates these commissions, allowing cost savings to be passed directly to customers while offering a more straightforward and transparent buying experience. The zero-commission approach forms a core part of Navi’s strategy to deliver technology-driven, affordable, and accessible insurance products.
The expansion into motor insurance aligns with Navi’s broader vision of creating a comprehensive, digital-first insurance ecosystem that integrates multiple protection products under a single platform. Motor insurance remains one of the largest segments in India’s general insurance industry, accounting for nearly 30–35% of total premiums, driven by mandatory third-party coverage and growing vehicle ownership.
“With motor insurance, the buying and claims process can be complex despite it being one of the most widely held financial products in India. We see a tremendous opportunity to change that,” said Vaibhav Goyal, Managing Director & CEO of Navi General Insurance Limited. “As a digital-first, direct-to-customer insurer, we are removing commissions entirely and passing these savings to customers through competitive pricing. Simplifying finance for every Indian is at the heart of what we do, and motor insurance allows us to extend that promise to millions of vehicle owners every year.”
Key Features of Navi’s Motor Insurance
- Fully Digital and Paperless Experience: Instant quotes, real-time policy issuance, and digital document storage with zero paperwork.
- Comprehensive and Flexible Coverage: Plans available for comprehensive, own-damage, and third-party coverage for cars and two-wheelers, with simple policy terms.
- Dedicated Claims Support: A technology-enabled internal claims team ensures faster, personalized, and seamless resolutions.
- Technology-Driven Underwriting: Data analytics allows for personalized pricing tailored to individual profiles.
- EV Coverage: Policies extend to electric vehicles, including two-wheelers and four-wheelers, across third-party and comprehensive plans.
- Optional Add-Ons: Additional protection options include Engine Protect, Zero Depreciation, NCB Secure, Roadside Assistance, Personal Accident Cover, and Consumables Cover.
Navi’s motor insurance is now live on the Navi app and available to customers nationwide, reflecting the company’s commitment to simplifying insurance through digital innovation.
